Privacy Policy
BoM TV® PRIVACY POLICY
(Effective 8/18/2009)
At BoM TV®, we respect your privacy. This Privacy Policy explains how BoM TV
collects, uses and shares information about you when you subscribe to our
programming Service, buy products from our online store and visit our Web
site(s). In addition, this Privacy Policy explains your rights under the
Communications Act, 47 U.S.C. §338(i).
Receiving BoM TV Services and products, including our web site(s), constitutes
acceptance of this Privacy Policy. If you have any questions about this Privacy
Policy, BoM TV’s privacy practices, the practices of our web site(s), or your
dealings with our Web site, you can contact us 24 hours a day at
1-800-201-7999/1-267-344-1010/1-267-283-1010 or by sending an e-mail to
support@bomtv.us, or by writing to:
BoM TV
5901 Caster Avenue
Philadelphia, PA
19149.
ATT: Privacy Policy
What information do we collect?
Personally identifiable information (also called personal information) is
information that identifies you individually. It is our policy to collect only
the personal information we need to provide you with BoM TV® video trades
service, and to provide you with quality web site services.
These are the specific types of information we collect from our customers and
web site visitors:
BoM TV® Customer Account Information.
If you are a BoM TV® customer, we collect information needed to service your
account, such as your name, address, age, telephone number, account number,
subscriber plan, e-mail address, credit card account number, bank account
number, social security number and other information you provide to us online or
as a customer.
Anonymous Viewing Information.
Your receiver collects information about the viewing choices that you and those
in your household make, but that information is not associated with or linked
with BoM TV®.
Customer Account Information.
This information may be summarized without identifying individual subscribers
for the purpose, among other things, of measuring viewer interests, programming
preferences and viewer penetration levels. We may share this summary information
without personal identifying information with programmers, sponsors, and
business partners.
Website Visitor Information.
Most of the Services on BoM TV are available without our collection of any
personally identifiable information from you at all. Some of your information
may be automatically collected by our web servers as you browse our site, even
if you are not a BoM TV® customer. Our Web server automatically collects
information known as “clickstream data,” such as the domain name of the site
providing you with internet access, the Internet Protocol (IP) address used to
connect your computer to the internet, your browser type and version, operating
system and platform, the average time spent on our site, pages viewed,
information searched for, access times and other relevant statistics. We use
this information in the aggregate to measure the use of our site and to
administer and improve our site.
Electronic News letter Subscriptions, Promotional Announcements and Marketing
Information.
Customers and Web site visitors may subscribe to e-newsletters, special event
alerts and/or special offer notices, and have the option of unsubscribing from
these free e-mail Services at any time. BoM TV® web site(s) may also be used to
order products or services; activate programming; or enter promotional drawings.
BoM TV® customers may also receive marketing and promotional information in the
mail. In these cases, BoM TV® collects any or all of the following personal
information: first and last name, age, billing/mailing address, shipping
address, phone number, e-mail address, credit card number/expiration date (when
purchasing goods or services), and receiver identification information.
Cookies.
Our Web sites use cookies, information files that your Web browser places on the
hard drive of your computer when you visit a Web site, to determine the number
of unique users to our Web sites over a given period and to remember user screen
names so that the need for multiple logins is eliminated. We do not link or
combine information collected through cookies with personal information you have
shared with us. Most browsers used by visitors have options that allow the
visitor to control whether the browser will accept cookies, reject cookies, or
notify the visitor each time a cookie is sent, but setting a browser to reject
cookies will limit the range of features available to the visitor on our site.
Links to Other Web Sites.
www.bomtv.us links to outside web sites that
are governed by their own privacy policies and terms of use, including
information collection practices, which may be substantially different from BoM
TV’s. We encourage users of other web sites to review the privacy policies and
terms of use, including information collection practices of those Web sites.
What information is collected from children?
www.bomtv.us does not knowingly collect
personally identifiable information from children under the age of 13. If you
are under the age of 13, please do not provide personally identifiable
information of any kind whatsoever to
www.bomtv.us. If a child provides
www.bomtv.us with personally identifiable information, a parent or guardian
of that child may contact us to request deletion of that information from our
records by sending an e-mail to support@bomtv.us, calling
1-888-201-7999/1-267-344-1010/267-283-1010, or by writing to:
BoM TV
5901 Caster Avenue
Philadelphia, PA
19149.
ATT: Privacy Policy
Our affiliated site, KTVZONE.com, is tailored to the interests and needs of
children, and implements additional personal information collection safeguards.
You can find more information about protecting children’s privacy online by
visiting www.ftc.gov/kidzprivacy, or by contacting the Federal Trade Commission
directly at their toll-free number, 877-FTC-HELP.
How do we use the information we collect?
BoM TV® considers any personally identifiable information we receive from you
confidential, and it is our policy to use it only in providing our television
service—from sales and installation, to operations, administration, advertising,
marketing, support, network provision, maintenance, communications with you,
billing, collection and in other ways related to our Services. We may also use
such information in dealing with fraud and unauthorized use of our Services. BoM
TV® may retain personal customer information in its regular business records as
long as someone is a customer or until no longer needed for business or legal
purposes. Our security measures for this information are discussed below.
What are our practices regarding sharing information with third parties?
As a matter of overall policy, we do not sell, rent, transfer or disclose your
personal information to third parties, subject to the following limited
exceptions:
Providers of Business Support Services.
BoM TV® engages contractors and other third parties to provide online account
management, technical assistance, order processing/fulfillment and other
Services that support our business activities. We take reasonable steps to
require these third parties to maintain the confidentiality of your personal
information and require them to adhere to this Privacy Policy.
Affiliated Companies.
We may share your personal information with affiliated business units, all of
which are subject to this Privacy Policy.
Marketing.
We may engage in a joint promotion with another organization. If you decide to
participate in the promotion, the personal information you submit may be used by
BoM TV® and that organization. The organization’s own privacy policy will govern
its use of your personal information. None of these joint promotion
organizations are covered by this Privacy Policy, and we are not responsible for
their privacy practices. For each joint promotion, we will post a prominent
notice where your personal information is requested, explaining how the
different privacy policies will apply if you choose to participate in the joint
promotion.